:root {
    --wcrm-ink: #17222b;
    --wcrm-muted: #687783;
    --wcrm-line: #d7e3ec;
    --wcrm-surface: #f3f8fc;
    --wcrm-accent: #4f7897;
    --wcrm-accent-dark: #385f7d;
    --wcrm-warm: #f3ead8;
    --wcrm-danger: #b42318;
}

.wc-return-modal,
.wc-return-modal * {
    box-sizing: border-box;
}

.wc-return-buttons {
    margin: 26px 0 8px;
}

.wc-return-customer-action {
    display: inline-flex;
    flex-direction: column;
    align-items: flex-start;
    gap: 8px;
    min-width: min(100%, 320px);
}

.woocommerce .wc-return-request-btn,
.wc-return-request-btn {
    min-height: 48px;
    padding: 13px 24px !important;
    border: 1px solid var(--wcrm-accent) !important;
    border-radius: max(4px, var(--wp--custom--button--border--radius, 8px)) !important;
    background: var(--wcrm-accent) !important;
    color: #fff !important;
    font: inherit;
    font-weight: 700 !important;
    line-height: 1.25 !important;
    text-align: center;
    text-decoration: none !important;
    box-shadow: 0 3px 9px rgba(56, 95, 125, .12);
    cursor: pointer;
    transition: background-color .18s ease, border-color .18s ease, transform .18s ease;
}

.woocommerce .wc-return-request-btn:hover,
.woocommerce .wc-return-request-btn:focus-visible,
.wc-return-request-btn:hover,
.wc-return-request-btn:focus-visible {
    background: var(--wcrm-accent-dark) !important;
    border-color: var(--wcrm-accent-dark) !important;
    color: #fff !important;
    transform: translateY(-1px);
}

.wc-return-policy-note {
    margin: 0 !important;
    color: var(--wcrm-muted);
    font-size: .88rem;
    line-height: 1.45;
}

.wc-return-policy-note a {
    color: inherit;
    font-weight: 650;
    text-decoration: underline;
    text-underline-offset: 3px;
}

.wc-return-modal {
    position: fixed;
    inset: 0;
    z-index: 999999;
    display: none;
    overflow-y: auto;
    padding: 24px;
    background: rgba(13, 24, 18, .68);
    backdrop-filter: blur(5px);
    font-family: inherit;
}

.wc-return-modal-content {
    position: relative;
    width: 100% !important;
    max-width: 880px !important;
    max-height: calc(100dvh - 48px);
    margin: 0 auto;
    overflow: auto;
    overflow-x: hidden;
    overscroll-behavior: contain;
    border: 1px solid rgba(255, 255, 255, .7);
    border-radius: 18px;
    background: #fff;
    color: var(--wcrm-ink);
    box-shadow: 0 28px 80px rgba(8, 25, 16, .28);
    contain: inline-size;
}

.wc-return-modal-header {
    padding: 30px 66px 24px 30px;
    border-bottom: 1px solid var(--wcrm-line);
    background: linear-gradient(130deg, #f2f8fc 0%, #f8fbfd 100%);
}

.wc-return-modal-header h2,
.wc-return-modal-header p,
.wc-return-step-heading h3,
.wc-return-step-heading p {
    margin: 0;
}

.wc-return-modal-header h2 {
    margin-top: 5px;
    color: var(--wcrm-ink);
    font: inherit;
    font-size: clamp(1.45rem, 3vw, 2rem);
    font-weight: 750;
    line-height: 1.16;
}

.wc-return-modal-header > p {
    max-width: 650px;
    margin-top: 9px;
    color: var(--wcrm-muted);
    line-height: 1.55;
}

.wc-return-eyebrow {
    color: var(--wcrm-accent);
    font-size: .72rem;
    font-weight: 800;
    letter-spacing: .12em;
    text-transform: uppercase;
}

.wc-return-modal-close {
    position: absolute;
    z-index: 3;
    top: 18px;
    right: 20px;
    display: grid;
    width: 40px;
    height: 40px;
    padding: 0;
    place-items: center;
    border: 1px solid var(--wcrm-line);
    border-radius: 50%;
    background: rgba(255, 255, 255, .85);
    color: var(--wcrm-ink);
    font: inherit;
    font-size: 26px;
    line-height: 1;
    cursor: pointer;
}

#wc-return-form,
#wc-warranty-form {
    box-sizing: border-box;
    width: 100% !important;
    max-width: 100% !important;
    padding: 26px 30px 30px;
}

.wc-return-modal-header,
.wc-return-modal .wc-return-step,
.wc-return-modal .wc-product-detail-block,
.wc-return-modal .wc-product-evidence {
    box-sizing: border-box;
    width: 100%;
    max-width: 100%;
    min-width: 0;
}

.wc-return-step-heading {
    display: flex;
    align-items: center;
    gap: 12px;
    margin-bottom: 18px;
}

.wc-return-step-heading > span {
    display: grid;
    flex: 0 0 38px;
    height: 38px;
    place-items: center;
    border-radius: 50%;
    background: var(--wcrm-accent);
    color: #fff;
    font-weight: 800;
}

.wc-return-step-heading h3 {
    color: var(--wcrm-ink);
    font: inherit;
    font-size: 1.12rem;
    font-weight: 750;
}

.wc-return-step-heading p {
    margin-top: 2px;
    color: var(--wcrm-muted);
    font-size: .88rem;
}

.wc-products-item,
.wc-product-detail-block,
.wc-return-message-panel {
    margin-bottom: 12px;
    padding: 17px;
    border: 1px solid var(--wcrm-line);
    border-radius: 12px;
    background: var(--wcrm-surface);
}

.wc-return-message-panel,
.wc-return-message-panel *,
.wc-return-message-panel *::before,
.wc-return-message-panel *::after {
    box-sizing: border-box;
}

.wc-products-item label {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    margin: 0;
    cursor: pointer;
}

.wc-products-item input[type="checkbox"] {
    width: 19px;
    height: 19px;
    margin-top: 2px;
    accent-color: var(--wcrm-accent);
}

.wc-products-item .description,
.wc-product-detail-block .description {
    color: var(--wcrm-muted);
}

.wc-product-detail-block h4 {
    margin: 0 0 18px;
    color: var(--wcrm-ink);
    font: inherit;
    font-size: 1.05rem;
    font-weight: 750;
}

.wc-product-detail-block .form-group {
    margin-bottom: 17px;
}

.wc-product-detail-block label {
    display: block;
    margin-bottom: 7px;
    color: var(--wcrm-ink);
    font-weight: 680;
}

.wc-return-modal input[type="number"],
.wc-return-modal select,
.wc-return-modal textarea {
    width: 100%;
    min-height: 46px;
    padding: 10px 12px;
    border: 1px solid #bdc9c0;
    border-radius: 8px;
    background: #fff;
    color: var(--wcrm-ink);
    font: inherit;
    box-shadow: none;
}

.wc-return-modal textarea {
    min-height: 104px;
    resize: vertical;
}

.wc-return-modal input:focus,
.wc-return-modal select:focus,
.wc-return-modal textarea:focus {
    border-color: var(--wcrm-accent);
    outline: 3px solid rgba(79, 120, 151, .15);
}

.file-upload-area {
    position: relative;
    padding: 22px;
    border: 1.5px dashed #a8b8ad;
    border-radius: 12px;
    background: #fbfcfb;
    text-align: center;
}

.file-upload-area.is-dragover {
    border-color: var(--wcrm-accent);
    background: #eef8f3;
}

.file-upload-area input[type="file"] {
    width: 100%;
}

.file-item {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 12px;
    margin-top: 8px;
    padding: 9px 11px;
    border: 1px solid var(--wcrm-line);
    border-radius: 8px;
    background: #fff;
    text-align: left;
}

.remove-file {
    color: var(--wcrm-danger);
    font-weight: 800;
    cursor: pointer;
}

.wc-return-step-actions,
.wc-return-message-actions,
.wc-return-buttons,
.wc-return-message-admin-tools {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
    margin-top: 18px;
}

.wc-return-step-actions,
.wc-return-message-actions,
.wc-return-message-admin-tools {
    align-items: center;
}

.wc-return-buttons {
    align-items: flex-start;
}

.wc-return-step-actions .button {
    min-height: 45px;
    padding: 11px 20px !important;
    border-radius: 8px !important;
    font: inherit;
    font-weight: 700 !important;
}

.wc-return-step-actions .button-primary,
#wc-submit-btn {
    border-color: var(--wcrm-accent) !important;
    background: var(--wcrm-accent) !important;
    color: #fff !important;
}

.wc-return-submit-bar {
    position: sticky;
    z-index: 2;
    bottom: -30px;
    justify-content: flex-end;
    margin: 26px -30px -30px;
    padding: 16px 30px;
    border-top: 1px solid var(--wcrm-line);
    background: rgba(255, 255, 255, .96);
    box-shadow: 0 -8px 22px rgba(16, 35, 23, .07);
    backdrop-filter: blur(8px);
}

.wc-return-error,
.wc-return-success {
    margin-top: 16px;
    padding: 12px 14px;
    border-radius: 9px;
}

.wc-return-error { background: #fff1f0; color: var(--wcrm-danger); }
.wc-return-success { background: #edf9f2; color: var(--wcrm-accent-dark); }

.wc-return-submit-feedback {
    display: none;
    flex: 1 1 100%;
    margin-right: auto;
    padding: 10px 12px;
    border-radius: 8px;
    font-size: 14px;
    font-weight: 600;
}

.wc-return-submit-feedback.is-error { background: #fff1f0; color: var(--wcrm-danger); }
.wc-return-submit-feedback.is-success { background: #edf9f2; color: var(--wcrm-accent-dark); }

.wc-return-upload-control {
    position: relative;
    display: flex;
    align-items: center;
    width: 100%;
    max-width: 100%;
    min-width: 0;
    gap: 12px;
    flex-wrap: wrap;
    margin-top: 12px;
    overflow: hidden;
    cursor: pointer;
}

.wc-return-upload-button {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 46px;
    padding: 10px 18px;
    border: 1px solid #7da3c0;
    border-radius: 9px;
    background: #eaf3fa;
    color: var(--wcrm-accent-dark);
    font-weight: 700;
}

.wc-return-upload-help { color: var(--wcrm-muted); font-size: 14px; }
.wc-upload-rules {
    margin: 8px 0 0 !important;
    color: #526b7d !important;
    font-weight: 600;
}
.wc-return-upload-control input[type="file"] {
    position: absolute;
    inset: 0;
    width: 100%;
    height: 100%;
    margin: 0;
    cursor: pointer;
    opacity: 0;
}

.wc-evidence-link-toggle {
    display: flex;
    align-items: center;
    gap: 9px;
    margin: 14px 0 0;
    color: var(--wcrm-accent-dark);
    font-weight: 700;
}

.wc-evidence-link-toggle input {
    flex: 0 0 auto;
    width: 18px;
    height: 18px;
    margin: 0;
}

.wc-evidence-link-panel {
    margin-top: 12px;
    padding: 14px;
    border: 1px solid #b9d2e3;
    border-radius: 9px;
    background: #f7fbfe;
}

.wc-evidence-link-panel[hidden] { display: none !important; }
.wc-evidence-link-panel label { display: block; margin-bottom: 7px; font-weight: 700; }
.wc-evidence-link-panel input[type="url"] {
    box-sizing: border-box;
    width: 100%;
    max-width: 100%;
}

.wc-upload-validation {
    display: block;
    min-height: 20px;
    margin-top: 8px;
    color: var(--wcrm-danger);
    font-size: 14px;
    font-weight: 650;
}

.wc-warranty-evidence-error {
    display: none;
    margin-top: 8px;
    color: var(--wcrm-danger);
    font-size: 14px;
    font-weight: 650;
}

.wc-product-evidence.has-error {
    padding: 12px;
    border: 1px solid #e2a8a3;
    border-radius: 10px;
    background: #fff7f6;
}

.wc-product-evidence.has-error .wc-warranty-evidence-error {
    display: block;
}
.wc-return-reply-toggle { display: block; margin: 14px 0; font-weight: 600; }
.wc-return-message-attachments { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 10px; }
.wc-return-message-attachments a { padding: 6px 10px; border-radius: 7px; background: #eaf3fa; font-size: 13px; }
.wc-return-message-feedback { display: none; margin: 10px 0; padding: 9px 11px; border-radius: 7px; font-weight: 600; }
.wc-return-message-feedback.is-error { display: block; background: #fff1f0; color: var(--wcrm-danger); }
.wc-return-message-feedback.is-success { display: block; background: #edf9f2; color: var(--wcrm-accent-dark); }

.wc-return-message-form {
    display: flex;
    flex-direction: column;
    width: 100%;
    max-width: 100%;
    min-width: 0;
    gap: 14px;
    margin-top: 20px;
    padding: 18px;
    border: 1px solid #b8d3e3;
    border-radius: 14px;
    background: #eaf4fa;
    box-shadow: 0 5px 18px rgba(36, 73, 93, .07);
}

.wc-return-message-advisory,
.wc-return-message-locked {
    display: flex;
    flex-direction: column;
    gap: 5px;
    padding: 14px 16px;
    border: 1px solid #b8d5e8;
    border-radius: 10px;
    background: #edf6fc;
    color: #294b63;
    line-height: 1.45;
    width: 100%;
    max-width: 100%;
    min-width: 0;
    overflow-wrap: anywhere;
}

.wc-return-message-advisory strong,
.wc-return-message-locked strong {
    color: #173c56;
}

.wc-return-message-locked {
    margin-top: 18px;
    border-color: #cddce6;
    background: #f4f8fb;
}

.wc-return-message-form textarea,
.wc-return-message-form textarea.widefat {
    display: block;
    width: 100% !important;
    max-width: 100% !important;
    min-width: 0 !important;
    min-height: 140px;
    margin: 0 !important;
    padding: 16px 18px !important;
    border: 1px solid #b8cddd !important;
    border-radius: 12px !important;
    background: #fff !important;
    color: #17242d !important;
    box-sizing: border-box;
    font: inherit;
    line-height: 1.5;
    resize: vertical;
}

.wc-return-message-form textarea:focus {
    border-color: var(--wcrm-accent) !important;
    outline: 3px solid rgba(79, 120, 151, 0.16) !important;
    outline-offset: 1px;
}

.wc-return-message-actions {
    display: flex;
    justify-content: flex-end;
    width: 100%;
    max-width: 100%;
    min-width: 0;
}

.wc-return-message-actions .button,
.wc-return-message-actions button {
    min-width: 180px;
    min-height: 50px;
    padding: 12px 22px !important;
    border: 1px solid var(--wcrm-accent-dark) !important;
    border-radius: 10px !important;
    background: var(--wcrm-accent) !important;
    color: #fff !important;
    font-size: 16px !important;
    font-weight: 700 !important;
    line-height: 1.2 !important;
    text-align: center;
    cursor: pointer;
}

.wc-return-message-actions .button:hover,
.wc-return-message-actions button:hover { background: var(--wcrm-accent-dark) !important; }

@media (max-width: 600px) {
    .wc-return-upload-control { align-items: stretch; }
    .wc-return-upload-button { width: 100%; min-height: 52px; }
    .wc-return-upload-help { width: 100%; }
    .wc-return-message-form textarea,
    .wc-return-message-form textarea.widefat { min-height: 160px; }
    .wc-return-message-actions .button,
    .wc-return-message-actions button { width: 100%; min-width: 0; min-height: 54px; }
    .wc-return-message-form { padding: 14px; }
    .wc-return-message-thread { padding: 10px; }
    .wc-return-message-meta { align-items: flex-start; gap: 5px; }
}

.wc-return-message-thread {
    display: grid;
    gap: 12px;
    margin-top: 12px;
    padding: 14px;
    border: 1px solid #d7e5ed;
    border-radius: 14px;
    background: #f5f9fc;
}

.wc-return-message {
    padding: 12px 14px;
    border: 1px solid var(--wcrm-line);
    border-radius: 11px;
    background: #fbfdff;
}

.wc-return-message.customer {
    border-color: #d7e5ed;
    background: #fff;
}

.wc-return-message.admin {
    border-color: #9fc6dd;
    background: #dfeff8;
}
.wc-return-message.internal {
    border-color: #d7a62a;
    background: #fff8e5;
}

.wc-return-visibility-badge {
    display: inline-flex;
    margin-left: 7px;
    padding: 2px 7px;
    border-radius: 999px;
    background: #f0c95a;
    color: #513b00;
    font-size: 11px;
    font-weight: 700;
    line-height: 1.4;
    text-transform: uppercase;
    vertical-align: middle;
}

.wc-message-context {
    display: inline-flex;
    margin-left: 7px;
    padding: 2px 7px;
    border-radius: 999px;
    font-size: 11px;
    font-weight: 750;
    line-height: 1.4;
    text-transform: uppercase;
    vertical-align: middle;
}

.wc-message-context-order { background: #e7edf1; color: #40545f; }
.wc-message-context-return { background: #d9edf8; color: #205878; }
.wc-message-context-warranty { background: #dff3e7; color: #24613e; }

.wc-warranty-status-box {
    border-left-color: #2e8b57;
    background: #eef9f2;
}

.wc-support-case-heading {
    display: flex;
    align-items: center;
    gap: 10px;
}

.wc-support-case-heading h3 { margin: 0; }
.wc-warranty-products-table { margin: 18px 0; }
.wc-warranty-internal-notes { display: grid; gap: 10px; margin-top: 18px; }

.wc-products-item.is-nonreturnable {
    border-color: #efc8c5;
    background: #fff7f6;
}

.wc-products-item.is-nonreturnable .description {
    color: #a33a32;
    font-weight: 650;
}

.wc-return-quantity-row {
    display: flex;
    align-items: center;
    gap: 12px;
}

.wc-return-quantity-row input[type="number"] {
    flex: 0 0 104px;
    width: 104px;
}

.wc-return-quantity-row .description {
    margin: 0;
}

.wc-required,
.wc-optional {
    display: inline-block;
    margin-left: 5px;
    padding: 2px 7px;
    border-radius: 999px;
    font-size: .68rem;
    font-weight: 750;
    letter-spacing: .03em;
    text-transform: uppercase;
    vertical-align: middle;
}

.wc-required { background: #e8f0f6; color: var(--wcrm-accent-dark); }
.wc-optional { background: #edf0f2; color: var(--wcrm-muted); }

.wc-product-evidence {
    padding: 14px;
    border: 1px dashed #a9bdcb;
    border-radius: 9px;
    background: #fff;
}

.wc-product-evidence input[type="file"] {
    width: 100%;
    margin-top: 8px;
}

.wc-return-exchange-only {
    margin: 7px 0 0;
    color: var(--wcrm-accent-dark) !important;
    font-weight: 650;
}

.wc-return-message-meta {
    display: flex;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 8px;
    color: var(--wcrm-muted);
    font-size: 12px;
}

.wc-return-message-hint,
.wc-return-message-timer { margin: 0 0 10px; color: var(--wcrm-muted); }

.wc-support-deadline {
    margin: 14px 0 18px;
    padding: 14px 16px;
    border: 1px solid #b8d4e5;
    border-radius: 12px;
    background: #f7fbfe;
    color: #24465d;
}

.wc-support-deadline-heading {
    display: flex;
    justify-content: space-between;
    gap: 16px;
    margin-bottom: 10px;
    font-size: 14px;
}

.wc-support-deadline-time { font-weight: 650; text-align: right; }

.wc-support-deadline-track {
    height: 10px;
    overflow: hidden;
    border-radius: 999px;
    background: #dbe9f2;
}

.wc-support-deadline-track span {
    display: block;
    height: 100%;
    border-radius: inherit;
    background: linear-gradient(90deg, #2d86b7, #65b8d4);
    transition: width 1s linear, background-color .2s ease;
}

.wc-support-deadline-note { margin: 9px 0 0; color: #587184; font-size: 13px; }
.wc-support-deadline-owner { margin: 6px 0 10px; color: #3f637c; font-size: 13px; }
.wc-support-deadline-existing { margin: 8px 0 0; padding: 9px 11px; border-left: 3px solid #c58b20; background: #fff8e5; color: #6d511a; }
.wc-support-deadline.is-paused .wc-support-deadline-track span { background: #8a9ba6; }
.wc-support-deadline.is-overdue { border-color: #e2a1a1; background: #fff2f2; color: #8c2525; }
.wc-support-deadline.is-overdue .wc-support-deadline-track span { width: 100% !important; background: #cf3f3f; }
.wc-support-deadline.is-overdue .wc-support-deadline-note { color: #9c3838; }

.wc-support-deadline-actions,
.wc-support-customer-deadline-fields {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 8px;
    margin-top: 12px;
}

.wc-support-customer-deadline-fields input[type="number"] { width: 86px; }
.wc-support-customer-deadline-fields select { min-width: 100px; }
.wc-support-deadline-feedback { color: #b32d2e; font-size: 13px; }
.wc-support-deadline-cancel { color: #b32d2e !important; border-color: #dba3a3 !important; }

.wc-return-message-locked,
.wc-return-expired,
.wc-return-status-box {
    margin: 14px 0;
    padding: 13px 15px;
    border-left: 4px solid #b8872c;
    border-radius: 8px;
    background: var(--wcrm-warm);
    color: #684b17;
}

@media (max-width: 640px) {
    .wc-support-deadline-heading { display: block; }
    .wc-support-deadline-time { display: block; margin-top: 4px; text-align: left; }
    .wc-return-customer-action,
    .woocommerce .wc-return-request-btn,
    .wc-return-request-btn { width: 100%; }

    .wc-return-modal {
        display: none;
        align-items: flex-end;
        padding: 0;
    }

    .wc-return-modal-content {
        max-height: 94dvh;
        margin-top: 6dvh;
        border: 0;
        border-radius: 18px 18px 0 0;
    }

    .wc-return-modal-header { padding: 24px 58px 20px 20px; }
    #wc-return-form,
    #wc-warranty-form { padding: 22px 18px 24px; }
    .wc-return-submit-bar { bottom: -24px; margin: 24px -18px -24px; padding: 13px 18px max(13px, env(safe-area-inset-bottom)); }
    .wc-return-submit-bar .button { flex: 1; }
    .wc-return-modal-close { top: 13px; right: 13px; }
    .wc-product-detail-block { padding: 15px; }
    .wc-return-quantity-row { align-items: flex-start; }
}